Simply select Click & Collect at checkout. We pack your items fresh and send you an email or SMS notification the moment your parcel is ready. You can swing by our collection counter at Shop 15, Marketplace Gungahlin (30 Hibberson St) during standard hours.

We offer prompt local courier delivery right to your door across all Canberra suburbs and Queanbeyan. Standard shipping is free on all orders over $100, and low flat-rate options apply for smaller hauls.

We know busy retail malls can be stressful for reactive, nervous, or sensory-sensitive pets. If you want a quiet, 1-on-1 visit to try on walking harnesses or browse gear safely with your dog, reach out to us via our contact page or phone to arrange an after-hours appointment.4. What makes The Snack Shack treats different from supermarket treats?Every treat in our Snack Shack is 100% natural and made with pure, single-protein cuts or wholesome ingredients sourced with care. We never stock items with added chemical preservatives, fillers, artificial dyes, or added sugars—making them ideal for heavy chewers, training sessions, and pets with food allergies.

Every treat in our Snack Shack is 100% natural and made with pure, single-protein cuts or wholesome ingredients sourced with care. We never stock items with added chemical preservatives, fillers, artificial dyes, or added sugars—making them ideal for heavy chewers, training sessions, and pets with food allergies.

No dog toy is completely indestructible, but our tough range (including heavy-duty natural rubber rings, thick tugs, and reinforced nylon) is vetted specifically for powerful chewers. Before adding these to our shelves, they are real-world play-tested by local heavy-hitters like our resident tester Bazza.

Absolutely! Whether you are selecting a foraging mat for a rabbit, a mentally stimulating puzzle for an indoor cat, or a durable shredder for a clever parrot, we are always happy to help you find the right fit based on your pet’s species, age, and play style.