Local Delivery & Click and Collect Local Delivery & Click & Collect

Get your pet essentials faster with convenient local pickup and direct delivery across the Canberra region.

  • Order Online: Add your favourite pet products to your cart and choose Pick up as your delivery method during checkout.

  • Wait for Confirmation: We will prepare your order with care. You will receive an email or SMS notification as soon as your items are packed and ready for collection (usually within 24–48 hours).

  • Collect Your Order: Head to the collection location during open hours, show your order confirmation on your phone, and collect your parcel.

Location

Shop 15 , 30 Hibberson street Gunghalin 

Availability 

Business Hours 

Pick Up Instructions 

Check your ready-for-pickup email for exact location details and instructions.

Frequently Asked Questions

  • How much does Click & Collect cost?

    Click and collect is 100% free on all orders with no minimum spend required.

  • Can someone else pick up my order?

    Yes. Please ensure they have a copy of your order confirmation email or order number.

  • What do I need to bring?

    Just your order confirmation email (on your mobile is fine) or a photo ID matching the name on the order.

  • Need your order urgently?

    If you need an item for same-day collection or before an upcoming event/trip, get in touch prior to ordering and we will do our best to accommodate.

 

Please wait until you receive your "Ready for pickup" notification before heading over so we can ensure your order is packed and waiting for you.

 

Local Canberra Delivery

Prefer door-to-door service? We offer affordable flat-rate delivery for local orders across Canberra.

  • Eligibility: Available for addresses within eligible Canberra postcodes (calculated automatically at checkout).

  • Delivery Schedule: Local deliveries are dispatched on designated weekly delivery runs.

  • Authority to Leave: If you are not home, orders will be safely left in a sheltered spot near your front door. Please leave any special gate/access notes in the cart order notes.